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Counselling Services

Emergency Service

1800 55 1800Webchat | Email
Kids Helpline is Australia’s only free (even from a mobile), confidential 24/7 online and phone counselling service for young people aged 5 to 25. Qualified counsellors at Kids Helpline are available via WebChat, phone or email anytime and for any reason.

Emergency Service

13 11 14 | WebchatSMS
lifeline provides all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services. We are committed to empowering Australians to be suicide-safe through connection, compassion and hope.

Mental Health

1800 650 890 | Webchat 
headspace supports young people with mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support. 

First Nations

13 92 76  
13YArn is for If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN (24 hours/7 days) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter. 


1800 184 527 | Webchat
 Qlife is for lgbtiq+ people and their loved ones wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings, or relationships.


1300 308 699 | WebchatEmail
Autism Connect is a free, national autism helpline, providing independent and expert information. It supports Autistic people, their families and carers, health professionals, researchers, teachers, employers and the broader community. 

Disordered Eating

1800 33 4673 | Webchat | Email
Butterfly is for anyone concerned about eating disorders or body image issues, whether you need support for yourself or someone you care about. They also have specialist training in eating disorders and body image.


1800 737 732
1800RESPECT is available for free, 24 hours a day, 7 days a week to support people impacted by domestic, family or sexual violence.

Drugs & Alcohol

1800 888 236
DirectLine provides information, counselling and referral around alcohol and drug issues 



Websitemake an esafety report
The eSafety Commissioner (eSafety) is Australia’s independent regulator for online safety.
Useful information about online safety including cyber bullying and other forms of online abuse.

Mental Health

website | WEBCHAT | 1300 224 636
Beyond Blue is a trusted resource to access information, advice and support – whether you’re well and want to stay that way, unsettled or struggling and need support, or in recovery and want to reconnect.

Drugs & Alcohol

1800 85 85 84 
The Alcohol and Drug Foundation (ADF) is Australia’s leading organisation committed to inspiring positive change and delivering evidence-based approaches to minimise alcohol and drug harm.

Mental Health

ReachOut is a safe place where young people can openly express themselves, get a deeper understanding and perspective on what’s happening in their lives, connect with people who will provide judgement-free support, and build the resilience to manage their challenges now and in the future.

Apps & Programs

ReachOut WorryTime

download app: Apple | android
ReachOut WorryTime interrupts repetitive worrying by setting aside your worries until later, so you don’t get caught up in them and can get on with your day. 

Smiling Mind

download app: Apple | android
A daily mindfulness and meditation guide at your fingertips.

Beyond Blue Beyond Now

download app: Apple | android | Web version
A safety plan that the users can work through when they’re experiencing suicidal thoughts, feelings, distress or crisis.


download app: Apple | android 
A self-help toolkit for all things related to mental, social and emotional wellbeing.

For Parents, Carers & Guardians

Raising Children Network

website provides ad-free parenting videos, articles and apps backed by Australian experts.

Parents of Gender Diverse Children

PGDC provides information, resources and peer support for parents and caregivers of gender diverse children.


Online safety advice, resources and processes for parents and carers. 


Online safety advice, resources and processes for parents and carers.